Terms & Conditions

These terms apply to all supply, installation, repair and AMC work carried out by THE CCTV WALA.

Quotations

Quotations are valid for 15 days and are based on the requirement confirmed during the site survey. Additional cabling, civil work or hardware is chargeable as per revised approval.

Installation

Installation dates are confirmed after advance approval. Customers must provide power points, ladder access and safe working conditions at the site.

Warranty

Hardware carries the manufacturer's warranty as printed on the invoice. Physical damage, water ingress, lightning, rodent damage and power surges are not covered.

AMC

AMC covers the visits and services listed in the selected plan. Replacement hardware is billed separately unless stated in the contract.

Contact

Questions about these terms? Email thecctvwalaoffice@gmail.com.